Privacy Policy
Note: This is not the final version and will be edited.
1. Introduction
At OakHaus, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.
2. Information We Collect
We collect information you provide directly to us, including:
- • Email address and phone number (for OTP authentication)
- • Name and profile information
- • Device and browser information (for session tracking)
- • Browsing behavior and preferences
- • Communication preferences
3. How We Use Your Information
We use the information we collect to:
- • Provide and improve our services
- • Authenticate your identity via OTP codes
- • Maintain secure sessions across your devices
- • Send you important updates and communications (with your consent)
- • Analyze usage patterns to enhance user experience
- • Comply with legal obligations
4. Third-Party Services
We use the following trusted third-party services to operate our platform:
- • Resend: Email delivery service for OTP codes and notifications
- • Twilio: SMS delivery service for OTP codes
- • Firecrawl: Product data aggregation service
These services process your data on our behalf and are bound by strict confidentiality agreements.
5. Your Rights
You have the right to:
- • Access your personal data
- • Request deletion of your account and data
- • Opt out of email and SMS communications
- • Update your communication preferences at any time
- • Cancel scheduled account deletions during the 30-day grace period
6. Data Retention and Deletion
When you request account deletion:
- • Your account is scheduled for deletion with a 30-day grace period
- • You can cancel the deletion during this period
- • After 30 days, your personal data is anonymized
- • Associated data (sessions, OTP codes) is permanently deleted
- • Anonymized analytics data may be retained for business purposes
7. Data Security
We implement industry-standard security measures to protect your data, including:
- • Encrypted data transmission (HTTPS/TLS)
- • Secure password-less authentication via OTP
- • Session token invalidation on logout
- • Rate limiting to prevent abuse
- • Regular security audits and updates
8. Cookies and Tracking
We use essential cookies and local storage to maintain your session and preferences. We do not use third-party advertising cookies.
9. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by email or through our platform.
11. Newsletter Subscriptions
When you subscribe to the OakHaus newsletter via our website footer or subscription modal:
- • Data collected: Your email address and IP address (used for rate-limiting abuse prevention only)
- • Subscription source: Whether you subscribed via the footer form or the pop-up modal
- • Email types: Curated collection announcements, new arrivals, brand stories, and exclusive offers
How to unsubscribe: Every newsletter email contains an unsubscribe link. You can also unsubscribe by visiting /newsletter/unsubscribe/{your-token} or by contacting privacy@oakhaus.com.
Data retention: Subscriber email addresses and IP addresses are retained for 2 years after the last activity (subscribe or unsubscribe event), after which they are permanently deleted. Unsubscribed records are purged automatically after 2 years.
GDPR erasure: If you are located in the EU/EEA and wish to exercise your right to erasure for newsletter data, please contact privacy@oakhaus.com. We will permanently delete your record within 30 days.
Third-party processing: Newsletter subscriber emails are synced to Resend (our email delivery provider) for sending purposes only. Resend processes data as a data processor on our behalf under strict confidentiality obligations.
12. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us at:
Email: privacy@oakhaus.com