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Accessibility Statement

Note: This is not the final version and will be edited.

Our Commitment

OakHaus is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Our goal is to achieve and maintain WCAG 2.1 Level AA conformance across our platform.

Accessibility Features

OakHaus includes the following accessibility features:

  • Keyboard Navigation: Full keyboard accessibility for all interactive elements
  • Screen Reader Support: Semantic HTML and ARIA labels for assistive technologies
  • Color Contrast: WCAG AA compliant color ratios (minimum 4.5:1 for normal text)
  • Focus Indicators: Visible focus states for keyboard navigation
  • Touch Targets: Minimum 44x44pt touch targets on mobile devices
  • Responsive Design: Adaptive layouts for various screen sizes and orientations
  • Text Scaling: Support for browser and system text size preferences
  • Alternative Text: Descriptive text for images and visual content

Assistive Technology Compatibility

OakHaus is designed to be compatible with the following assistive technologies:

  • • NVDA (NonVisual Desktop Access)
  • • JAWS (Job Access With Speech)
  • • VoiceOver (macOS and iOS)
  • • TalkBack (Android)
  • • Browser-based screen readers
  • • Voice control software

Known Limitations

Despite our best efforts, there may be some limitations. Below is a description of known accessibility issues:

  • • Some third-party content (product images, brand materials) may not include alternative text
  • • Complex data visualizations may require additional context for screen readers
  • • PDF documents from external sources may not be fully accessible

We are actively working to address these limitations in future updates.

Testing and Evaluation

We regularly test our platform using:

  • • Automated accessibility testing tools
  • • Manual testing with assistive technologies
  • • Keyboard-only navigation testing
  • • Color contrast analysis tools
  • • User feedback from people with disabilities

Ongoing Improvements

We are committed to continuously improving accessibility:

  • • Regular accessibility audits and updates
  • • Team training on accessibility best practices
  • • Incorporating user feedback into development
  • • Staying current with WCAG guidelines and standards
  • • Prioritizing accessibility in new feature development

Third-Party Content

OakHaus aggregates content from third-party sources (brand partners, product catalogs). While we encourage our partners to maintain accessible content, we cannot guarantee the accessibility of external websites or materials.

Feedback and Contact Information

We welcome your feedback on the accessibility of OakHaus. Please let us know if you encounter accessibility barriers:

Email: accessibility@oakhaus.com

When contacting us, please include:

  • • The page or feature you were trying to access
  • • The assistive technology you were using
  • • A description of the issue you encountered

We aim to respond to accessibility feedback within 5 business days.

Technical Specifications

Accessibility of OakHaus relies on the following technologies:

  • • HTML5 semantic markup
  • • WAI-ARIA (Accessible Rich Internet Applications)
  • • CSS for visual presentation
  • • React and React Native for component architecture
  • • Modern web browsers (Chrome, Firefox, Safari, Edge)

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may escalate the issue to our accessibility team at accessibility@oakhaus.com with "ESCALATION" in the subject line.